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Tulip Motorised Headrail - strings entangled in mechanism

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  • Tulip Motorised Headrail - strings entangled in mechanism

    Hi there, Just wondering if anybody could help me sort out a problem with a Tulip motorised head rail. The some of the strings have become entangled in the mechanism somehow, and I cant get the rail off the wall brackets to have a look. Are any of the Tulip guys still on this forum? Or has anybody else had this happen, and managed to sort it? I loved my motorised Roman, and want to get it fixed!
    Gail

  • #2
    Have you tried emailing or calling Tulip - I've always found them very helpful.
    Louise


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    • #3
      Yes, I have contacted them on their contact us form, but not heard anything back yet. Will try phoning them.

      Thanks
      Gail

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      • #4
        Louise, do you have a number for Tulip? I cant find it on their website
        Gail

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        • #5
          Try +353 57 8627111
          Louise


          sigpic Simply Sewing

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