Hi everyone,
as you all know i took over an existing business a few months ago, and I've now come to a point, where I need to decide on some dos and donts!
Any help would be greatly appreciated....
1. Do you fit tracks and poles, as I've had a horrendous experience last week, my joiner fitted the pole, but it keeps coming off, with wieght of curtains, its a new extension, they love the curtains, but dont want my joiner to return! am seriously thinking of no longer offering a fitting service, just a hanging service. spoke to my local trading standards officer and she also said that its not worth the hassle. So just wondering what everybody else offers!
2. Also, the above lead me to think about terms and conditions, I do not have any at present, what kind of thing should I put in this?
Had a real headache of a week last week, but hey ho gotta keep going....
hope ur all well, roll on xmas break
Sukhi x
as you all know i took over an existing business a few months ago, and I've now come to a point, where I need to decide on some dos and donts!
Any help would be greatly appreciated....
1. Do you fit tracks and poles, as I've had a horrendous experience last week, my joiner fitted the pole, but it keeps coming off, with wieght of curtains, its a new extension, they love the curtains, but dont want my joiner to return! am seriously thinking of no longer offering a fitting service, just a hanging service. spoke to my local trading standards officer and she also said that its not worth the hassle. So just wondering what everybody else offers!
2. Also, the above lead me to think about terms and conditions, I do not have any at present, what kind of thing should I put in this?
Had a real headache of a week last week, but hey ho gotta keep going....
hope ur all well, roll on xmas break
Sukhi x
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